Desktop Hosting: A Developer's Guide to Unattended Communications with CDROM

Desktop Hosting: A Developer's Guide to Unattended Communications with CDROM

Author : Bill James Number of Pages : 220 Publisher : Wiley

Product Description

The first practical guide to a revolutionary Web-based front office technology

A bold new Web paradigm in-the-making, desktop hosting empowers virtually anyone to control Web communications from their personal computer. The fully-automated communication services offered by desktop hosting provide companies with a powerful new tool to help drive sales, increase customer satisfaction, and guarantee 24/7 availability. Written by a principal at one of the major players defining the desktop hosting market, this book supplies technical and non-technical readers with a practical introduction to an exciting new technology. Readers learn how to use desktop hosting tools and get valuable pointers on how to implement an array of desktop hosting solutions.

CD-ROM contains full, unrestricted versions of WebClerk and CommerceExpert, along with 150 QuickTime training clips.

Customer reviews

Excellent reading for the latest web strategies by .. MCP (CA)
This book was a good read for me. The author makes some good points on how the nature of desktop hosting can shape how the web can and should be utilized for unattended communication. I'd recommend this to anyone who wants good techinical information on desktop hosting as well as business owners who want to leverage more of the web for e-business.

Security Made Easy by .. ()
In this time of heightened security concerns, this technology provides key capabilities. By allowing secure access to existing information without the need to create elaborate Web interfaces, desktop hosting makes better security attainable for every business. The full working version of the software helped me get up and running, and this book guided me through the process with ease.

Learn What Technology Can Really Do by .. ()
A great tech/business crossover book. Provides specifics on how the technology described can help your business save time and money by automating responses to customers. James has really developed an important technology that can have a positive impact on many businesses if they chose to apply it.